Terms and Conditions

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Establish Trust and Transparency

Terms and conditions help your e-commerce business establish trust and transparency with your customers because this agreement properly sets users’ expectations.

By clearly outlining the rules of your website or app and explaining the legal basis on which your business runs, your customers will likely have more clarity about your online store.

Introduction Clause

The introductory clause of your e-commerce terms and conditions agreement can help establish your customer’s expectations. Here is where you introduce your company and outline who and what the agreement covers. You should also state within this first clause that anyone using your services agrees to the terms and conditions outlined in your policy and provide stipulations for people who may disagree. The e-commerce ​​terms and conditions sample below comes from T-Mobile. Their intro clause clearly states who their agreement is between and how users can accept the guidelines.